When you contact OX Plumbing Services LLC, we may collect personal information including your name, phone number, email address, and service address. This information is used solely to provide plumbing services and communicate with you about your service requests.

We use the information we collect to:

• ✓Schedule and provide plumbing services
• ✓Communicate with you about appointments and services
• ✓Send service reminders and follow-up communications
• ✓Improve our services and customer experience

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, but only as necessary to provide our services.

Mobile information (phone numbers and SMS opt-in data) collected through our website chat, contact forms, or service request channels is used solely to communicate with you about your service inquiry or appointment. Message and data rates may apply. Reply STOP at any time to opt out of SMS messages, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website uses cookies and similar tracking technologies to understand how visitors interact with our site, measure advertising performance, and route inbound calls. Tools we use include CallRail (dynamic phone number tracking and call analytics), Microsoft Advertising UET (conversion tracking for Bing Ads), and Google Analytics. These services may collect information such as IP address, browser type, pages visited, referral source, and click identifiers (e.g., msclkid). You can control cookies through your browser settings.

You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information (subject to legal record-keeping obligations), and opt out of SMS or email communications at any time. To exercise any of these rights, contact us at info@oxplumbingaz.com or (602) 905-3722.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.